1. Introduction

Welcome to SpaGrow AI (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website spagrowai.com, use our services, book a consultation, or interact with us in any other way.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, website URL, billing information, or other details you provide when filling out a form, booking a consultation, making a purchase, or communicating with us.

Business Information: Information about your med spa, services, marketing goals, advertising needs, lead generation process, or appointment booking process.

Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, pages visited, and time spent on our website.

Cookies and Tracking: We may use cookies, pixels, and similar tracking technologies to improve your experience, analyze website traffic, measure advertising performance, and support marketing campaigns.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our services

Respond to inquiries and consultation requests

Book appointments and send confirmations or reminders

Process payments and complete transactions

Communicate with you about updates, offers, or support

Analyze usage to improve website performance and marketing

Create, manage, or optimize advertising and lead generation campaigns

Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers:

Third-party vendors who help us operate our business, such as payment processors, CRM platforms, website hosting providers, email marketing platforms, SMS platforms, calendar booking tools, advertising platforms, analytics tools, or automation software.

Legal Compliance:

When required by law, regulation, legal process, or to protect our rights, property, safety, users, clients, or others

Business Transfers:

In the event of a merger, acquisition, sale of assets, restructuring, or transfer of business operations.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no system, website, or online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, update, or request deletion of your personal information

Opt out of marketing communications

Disable cookies in your browser settings

Request more information about how your data is used

To exercise these rights, contact us at [email protected]

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, maintain business records, resolve disputes, comply with legal obligations, or enforce agreements.

8. Links to Other Websites

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, security, content, or policies of those third-party sites.

9. Advertising and Tracking Technologies

We may use advertising platforms such as Meta, Google, or similar services to run marketing campaigns, measure ad performance, retarget visitors, and improve our services.

These platforms may use cookies, pixels, or similar technologies to collect data according to their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

SpaGrow AI

Email: [email protected]

Website: spagrowai.com